Family-Owned Tow Truck Parramatta Service Since 1972 Press Services

24/7 Car Towing Parramatta Locals Have Relied On Since 1972

Parramatta, Australia - July 31, 2026 / Ace Towing Parramatta /

Ace Towing Parramatta has announced the formal expansion of its round-the-clock towing coverage across Western Sydney, reinforcing a service commitment that the family-owned business has maintained since 1972. The move extends structured 24/7 availability to a broader network of suburbs, addressing the practical needs of motorists who require reliable roadside assistance and vehicle transport outside standard business hours.

Five Decades of Family Ownership Behind the Expansion

Ace Towing Parramatta has operated as a family-owned business since 1972, giving the company more than fifty years of continuous presence in the local market. That ownership structure has shaped the way the business approaches each job - with licensed drivers who are accountable directly to the family running the operation, rather than to a franchise network or third-party contractor arrangement.

The expanded coverage builds on that foundation. Motorists across Parramatta and the wider Western Sydney region can now access tow truck Parramatta services at any hour, including overnight, on weekends, and during public holidays. The rollout applies to both emergency roadside callouts and scheduled prestige vehicle transport, with no reduction in service conditions based on the time of the request.

Tilt-Tray Fleet and Damage-Free Transport Methods

A key element of the expanded operation is the use of modern tilt-tray trucks across the fleet. Tilt-tray technology allows a vehicle to be loaded onto a flat, angled platform rather than being dragged or lifted by a hook at a single point. This method significantly reduces the risk of undercarriage, axle, or bodywork damage during loading and transit - a consideration that matters most when the vehicle being transported is a prestige model or has existing mechanical issues that make conventional towing unsuitable.

Car towing Parramatta operators using older equipment or improper technique can cause secondary damage to a vehicle that arrives already distressed. Ace Towing Parramatta's damage-free approach is designed to eliminate that outcome by applying the tilt-tray method as a standard across all transport jobs, not only for high-value vehicles.

Licensed drivers operate each truck in the fleet. Licensing requirements in New South Wales cover both the operation of heavy vehicles and the handling of loads, meaning that each callout involves a driver who has met the regulatory threshold for safe towing practice.

Emergency Roadside and Prestige Vehicle Transport Under One Operation

The expanded service covers two distinct categories. The first is emergency roadside assistance - situations where a vehicle has broken down, been involved in a collision, suffered a flat tyre or battery failure, or become immovable for any other reason. In these cases, response time and safe handling are the primary concerns, and the 24/7 availability ensures that a driver can be dispatched regardless of when the incident occurs.

The second category is prestige vehicle transport, which involves the scheduled or on-demand movement of higher-value cars. This includes vehicles being relocated, delivered to a workshop, or transported following a purchase. Towing Parramatta services that handle both categories under a single operation allow the customer to deal with one provider rather than sourcing separate contractors for emergency and planned transport needs.

Ace Towing Parramatta serves the Parramatta local government area as well as surrounding suburbs across Western Sydney. The family-owned structure means the same standards applied to a routine breakdown callout apply equally to a prestige transport booking - both are handled by the same licensed drivers using the same tilt-tray equipment.

About Ace Towing Parramatta

Ace Towing Parramatta is a family-owned towing company that has operated in Parramatta and Western Sydney since 1972. The business provides 24/7 emergency roadside assistance and prestige vehicle transport using licensed drivers and a modern tilt-tray truck fleet. Its damage-free towing method applies across all vehicle types and service categories.

Learn more at Ace Towing Parramatta