B&H Photo Named to Newsweek's America's Best Customer Service 2027 List

PR Newswire

NEW YORK, Nov. 5, 2026

NEW YORK, Nov. 5, 2026 /PRNewswire/ -- B&H Photo has been recognized on Newsweek's prestigious list of America's Best Customer Service 2027. This industry honor is presented by Newsweek in collaboration with Statista Inc., a statistics portal and industry ranking provider. The complete awards list was announced on November 5, 2026, and is available on the Newsweek website.

B&H Being recognized by Newsweek for the eighth time is a tremendous honor," said Jeff Gerstel, Chief Customer Officer

The America's Best Customer Service 2027 ranking recognizes top brands across 191 retail and service categories, based on an independent survey of American consumers who have made purchases, utilized services, or researched products over the past three years. More than 200,000 evaluations were analyzed. Retailers and service providers were evaluated across six core dimensions: Likelihood of Recommendation, Quality of Communication, Professional Competence, Range of Services, Customer Focus, and Accessibility.

Earning a place on this list highlights B&H Photo's longstanding culture of exceptional, non-commissioned expert support and its commitment to delivering an authentic customer-first experience across its global e-commerce platform and flagship New York City SuperStore.

"Being recognized by Newsweek for the eighth time is a tremendous honor," said Jeff Gerstel, Chief Customer Officer at B&H Photo. "It reflects the dedication of our team and our ongoing commitment to providing customers with the expertise, support, and service they deserve. We're proud of this recognition and grateful to the customers who continue to put their trust in B&H."

B&H Photo is honored to receive this recognition, which reaffirms the company's focus on deep technical knowledge, customer advocacy, and accessible support for creators and tech enthusiasts across the country.

About B&H Photo Video

As the world's largest source of photo, video, and audio equipment, as well as computers, mobile tech, and imaging technology, B&H Photo Video is known worldwide for its attentive, knowledgeable sales staff and excellent customer service. Founded in 1973, B&H has proudly served creators, professionals, and consumers for more than five decades from its iconic flagship SuperStore in New York City and online at bhphotovideo.com.

Geoffrey Ngai

B&H Photo Video
212-615-8820
https://www.bhphotovideo.com/